Patent · US Expired

Contact center data visualization system and method

US7627668B2 · kind B2 · utility

7Cited by
14References
3Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJan 16, 2003
Grant dateDec 1, 2009
Priority date
Expiry dateOct 24, 2024

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06T11/206
  • WIPO fieldIT methods for management
  • WIPO sectorElectrical engineering

Abstract

A data visualization system including a data value memory in which is maintained a finite set of data values, each data value associated with at least one time value, a display arranged to display a representation of each data value centered on respective data points, and a contour generator arranged to generate and display a contoured representation around each data point such that each data point is displayed as a local maximum. The present invention encompasses a data visualization method and a data visualization computer program.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.