Creating a voice response grammar from a user grammar
US7634412B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 11, 2003 |
| Grant date | Dec 15, 2009 |
| Priority date | — |
| Expiry date | Dec 15, 2026 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2201/40
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Methods, systems, and products are disclosed for creating a voice response grammar in a voice response server that include identifying a user for a presentation, the user having a user grammar, the user grammar including one or more user grammar elements and storing a multiplicity of user grammar elements for the user in a voice response grammar on a voice response server. In typical embodiments, identifying a user for a presentation includes creating a data structure representing a presentation and listing in the data structure at least one user identification. In typical embodiments, each grammar element includes an identifier of a structural element, a key phrase for invoking a presentation action, and a presentation action identifier representing a presentation action.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.