Patent · US Expired

Pre-paid wireless interactive voice response system with variable announcements

US7653377B1 · kind B1 · utility

9Cited by

41References

20Claims

0Family size

Assignee

BELLSOUTH INTELLECTUAL PROPERTY CORPORATION · US

Inventors

Judith C. Espejo · Snellville, US
Lance F. Casey · Suwanee, US
Carmen D. Andia · Atlanta, US
Judy D. Martin · Lawrenceville, US
Adrian C. Rudd · Powder Springs, US
Susan F. Meek · Norcross, US
Brenda L. Boyden · Smyrna, US

Key dates

Filing date	Dec 28, 2000
Grant date	Jan 26, 2010
Priority date	—
Expiry date	Dec 9, 2022

Classification

Technology area (CPC H)Electricity
CPC primaryH04W4/12
WIPO fieldTelecommunications
WIPO sectorElectrical engineering

Abstract

A wireless communications system providing interactive voice response is disclosed. The system is menu-driven, and can accept information and requests from customers. In response to one type of request, the system can provide the customer with information regarding one or more previous transactions. The system also includes provisions that permit customers to retrieve multiple previous transactions.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.