Call tracking using voice quality measurement probe
US7664122B1 · kind B1 · utility
3Cited by
13References
15Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Dec 30, 2003 |
| Grant date | Feb 16, 2010 |
| Priority date | — |
| Expiry date | Dec 9, 2025 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L43/106
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A system for monitoring quality of calls in a network. A server receives information concerning calls which begin or end in a network and at the same time receives measurements of a quality parameter such as bandwidth. This measurement data is provided by a probe, so that the server is able to correlate calls which are placed through the network with the quality of service in the network at that time. When the quality falls below a desired level, the server notifies the customer or the network operator so that appropriate action may be taken.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.