Systems and methods for transaction and information management

US7664689B1 · kind B1 · utility

Assignee

• Evercom Systems, Inc. · US

Inventors

• Stuart Rosenfield · Plano, US
• Richard Falcone · Addison, US
• John J. Viola · Keller, US
• Lee R. Johnson · Lawrenceville, US

Key dates

• Filing date: Apr 30, 2004
• Grant date: Feb 16, 2010
• Expiry date: Dec 25, 2026

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04M2242/18
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Systems or methods for managing transactions within a controlled environment facility provide an information management engine integrating transaction functionality and telephone calling functionality, establish an account associated with a resident of the controlled environment facility, and use the information management engine to conduct transactions associated with residents of the controlled environment facility. The transactions include at least requests, by the resident, for deposits into the account by a party outside of the controlled environment facility. The systems or methods accept requests from the resident and utilize the telephone calling services of the information management engine to facilitate the request for deposit. The systems or methods may place calls to the individuals outside the controlled environment facility to interact with the individual, request the deposit and accept such deposits.