Patent · US Active

Using messages to extend CRM functionality

US7669205B2 · kind B2 · utility

1Cited by

0References

15Claims

0Family size

Assignee

Microsoft Corporation · US

Inventors

Arash Ghanaie-Sichanie · Woodinville, US
Alexander Tkatch · Sammamish, US
Kevin Whittenberger · Woodinville, US
Michael James Ott · Le Sueur, US
Michaeljon Miller · Bellevue, US

Key dates

Filing date	Nov 30, 2005
Grant date	Feb 23, 2010
Priority date	—
Expiry date	Jan 11, 2028

Classification

Technology area (CPC H)Electricity
CPC primaryH04L67/51
WIPO fieldDigital communication
WIPO sectorElectrical engineering

Abstract

A method of extending the functionality of an API in a CRM program and system to implement the method is disclosed. The method may allow a user to use request and response messages to be communicated with a single interface that may be exposed as a CRM web service module to create new business logic and operations by extending previously defined classes.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.