Local returns of remotely purchased merchandise with return code validation
US7716091B2 · kind B2 · utility
16Cited by
56References
31Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | May 24, 2001 |
| Grant date | May 11, 2010 |
| Priority date | — |
| Expiry date | Dec 1, 2026 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0601
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A method of using a public communications network, such as the Internet, to manage returns of items purchased by a consumer from a remote direct merchandiser. The customer is permitted to return an item to a local returns site or by having a local shipper pick up the item. Either of these local entities is in communications with a returns manager, who provides return information, credits the consumer's account, and handles subsequent disposition of the item.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.