Method and system for tracking client software use
US7739282B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | May 13, 2005 |
| Grant date | Jun 15, 2010 |
| Priority date | — |
| Expiry date | Oct 10, 2028 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/535
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method and system for tracking client software use is disclosed. User data, specifically user interaction with a client-installed software application, is collected in data files and the data files are dynamically uploaded over a global computer system, such as the Internet, to a remote analysis system. The data files are parsed for on-going analysis of feature usage. Typically, for any action that a user performs in the software application, several items are recorded in a data file, such as a user ID, an absolute time-stamp, the method invoked including application source (if the software application includes more than one application), and details such as the dialog invoked, button pressed, menu used, menu item selected, application launch, application termination, as well as environment variables, such as operating system, screen resolution, etc.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.