Contact center data visualization system and method
US7747743B2 · kind B2 · utility
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15References
1Claims
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Key dates
| Filing date | Aug 22, 2008 |
| Grant date | Jun 29, 2010 |
| Priority date | — |
| Expiry date | Jan 10, 2029 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06T11/206
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A data visualisation system including a data value memory in which is maintained a finite set of data values, each data value associated with at least one time value, a display arranged to display a representation of each data value centered on respective data points, and a contour generator arranged to generate and display a contoured representation around each data point such that each data point is displayed as a local maximum. The present invention encompasses a data visualisation method and a data visualisation computer program.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.