System and method for visual verification of item processing
US7769221B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 10, 2005 |
| Grant date | Aug 3, 2010 |
| Priority date | — |
| Expiry date | Nov 9, 2027 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/087
- WIPO fieldChemical engineering
- WIPO sectorChemistry
Abstract
Images may be captured of items being processed at a processing station of an order fulfillment center and made available electronically for review to verify quality assurance polices for the items. Alternatively, a short video clip may be captured of the items being processed. The images may be made electronically available for review from remote locations. The images may be associated with a customer order and the images may be reviewed to ensure that the order has been correctly processed. The processing station may be a shipping station and the images may be reviewed to ensure adherence to shipping quality assurance policies. The processing station may also be a receiving station and the images reviewed for defects in the shipping container or the items. The items may be associated with a returned customer order and the images may be reviewed to verify the validity of a customer complaint.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.