Intelligent service traffic management
US7769596B1 · kind B1 · utility
4Cited by
5References
19Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Apr 16, 2008 |
| Grant date | Aug 3, 2010 |
| Priority date | — |
| Expiry date | Apr 29, 2028 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/02
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Computer implemented methods and systems are provided for intelligent service traffic management. A request is received from a mobile device for mobile device service. A location of the mobile device is determined. One or more retail service centers is identified based on the location of the mobile device. A wait for the mobile device service is estimated at each of the retail service centers. The estimated wait and each location of the retail service centers are provided to the mobile device.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.