Automated business machine management
US7769619B1 · kind B1 · utility
13Cited by
53References
24Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Aug 14, 2001 |
| Grant date | Aug 3, 2010 |
| Priority date | — |
| Expiry date | Jun 25, 2029 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06311
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
According to the invention, a process for automating management of a service contract for a business machine associated with a user is disclosed. In one step, A data capture device is provided proximate to a business machine. A threshold event associated with the service contract is determined and programmed into the data capture device. In another step, notification of triggering of the threshold event is received. Information related to the service contract is reported electronically and automatically to the user based, at least in part, upon the receiving of the trigger notification.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.