Method and system for knowledge management and effective mentoring of insurance claim professionals
US7769624B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 27, 2003 |
| Grant date | Aug 3, 2010 |
| Priority date | — |
| Expiry date | Nov 8, 2028 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q40/08
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
The present invention relates to a method and system for virtual mentoring of a group of individuals based on the management of their work-related knowledge. According to the embodiments of the present invention, collective experience and intellectual capital of an organization and its personnel are efficiently and intelligently gathered to provide “just-in-time” training/mentoring of the organization's personnel to enhance job performance and satisfaction and to achieve Quality Management (QM) results/outcomes. The training/mentoring can be requested by or automatically provided to the personnel via various designated access locations.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.