Methods for identifying and revising high-risk orders based on identified errors

US7774237B1 · kind B1 · utility

Assignee

• AT&T Intellectual Property I, L.P. · US

Inventors

• Paritosh Bajpay · Edison, US
• Roberta Bienfait · Norcross, US
• Kathleen M. Clarke · Heathrow, US
• Hossein Eslambolchi · Los Altos Hills, US
• Daqin Liu · Morganville, US
• Jackson Liu · Middletown, US
• John McCanuel · Bailey, US
• Arnel R. Pajarillo · Edison, US
• Chen-Yui Yang · Marlboro, US
• Michael Zinnikas · New Brunswick, US
• Wan-Ping Chiang · Colts Neck Township, US

Key dates

• Filing date: Dec 22, 2005
• Grant date: Aug 10, 2010
• Expiry date: Jan 31, 2029

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q50/188
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A method for identifying high-risk orders associated with a customer that includes the steps of: receiving an order that includes a customer number, an order type and a plurality of entries; identifying a customer contract based on the order type and the customer number, the customer contract having a plurality of terms that correspond to the entries; comparing the entries to corresponding terms using rules; and identifying a high-risk order containing at least one error from the comparison. The method can also include assigning a result code or a result text to the order, which corresponds to the errors that are identified, and changing the rule set by adding or removing rules.