Patent · US Active

Automatic self-optimizing queue management system

US7778855B2 · kind B2 · utility

21Cited by
5References
12Claims
0Family size

Assignee

Inventor

Key dates

Filing dateAug 21, 2007
Grant dateAug 17, 2010
Priority date
Expiry dateJan 13, 2029

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG07C2011/04
  • WIPO fieldIT methods for management
  • WIPO sectorElectrical engineering

Abstract

A queue management system for e.g. supermarket checkouts uses counting devices located at checkouts and optimally entrances/exits in conjunction with P.O.S. information to produce a schedule of how many checkouts are needed to avoid queue length exceeding preset limits. The system includes a dynamic learning system which can optimise calculated schedules on the basis of historical data.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.