Automated banking machine having a servicer display that allows a servicer to view a customer adjacent the customer display

US7789298B1 · kind B1 · utility

Assignee

• Diebold Self-Service Systems, Division of Diebold, Incorporated · US

Inventors

• Natarajan Ramachandran · Uniontown, US
• Jeffrey A. Hill · Canton, US
• James Booth · Cary, US
• Pedro Tula · North Canton, US
• Paul Mercina · North Canton, US

Key dates

• Filing date: Mar 7, 2007
• Grant date: Sep 7, 2010
• Expiry date: Mar 12, 2029

Classification

• Technology area (CPC G): Physics
• CPC primary: G07F19/20
• WIPO field: Control
• WIPO sector: Instruments

Abstract

An automatic banking machine includes a card reader for reading user cards, and a cash dispenser. A movable camera is positionable within the ATM housing. The automated banking machine carries out transactions related to user accounts based on information read from cards. Service personnel are enabled to direct the camera toward regions of machine components while conducting service activities that are not directly visible by a servicer. A camera assembly includes a microphone to sense sounds associated with machine components during test operations. The generated data may be used by an on-site servicer, or sent to an entity at a remote location. The visual images may be used to enhance diagnostic and servicing capabilities.