Software program and method for reducing misdirected calls to a select destination
US7792266B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 28, 2006 |
| Grant date | Sep 7, 2010 |
| Priority date | — |
| Expiry date | Jul 8, 2029 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M1/56
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method and software application reduce the occurrence of misdirected calls to one or more select destinations The software application resides on a user's phone and “listens” to phone numbers dialed by a user to determine if the user has dialed a phone number for one of such select destinations. In response to the user dialing one of such phone numbers, the software application on the phone effectively “intercepts” the call and enables the phone to provide the user with a list of destination options prior to placing the call to the dialed phone number. In one embodiment, the list is provided in audio form by playing a voice prompt with the list, as well as in visual form by displaying the list in the user interface of the user's phone. The list helps disambiguate the intent of the user in dialing the phone number by asking the user to either (i) confirm he wants the destination associated with the phone number or (ii) select another option. In one embodiment, if the user does not select a choice after a period of time, the call is placed to the destination associated with the originally dialed phone number.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.