Patent · US Active

Method and system for managing voice mail boxes

US7801286B1 · kind B1 · utility

9Cited by
1References
21Claims
0Family size

Assignee

Inventors

Key dates

Filing dateDec 15, 2006
Grant dateSep 21, 2010
Priority date
Expiry dateJul 21, 2029

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M3/53325
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

An improved arrangement for managing voice mail boxes. A group voice mail account will be defined to include a general mailbox and two or more sub-mailboxes. For each sub-mailbox, the voice mail account will define a respective pass code that can be used as a key for gaining management access to that sub-mailbox and to the general mailbox but not to any other one of the sub-mailboxes. When the voice mail system receives from a user the pass code associated with a given sub-mailbox, the voice mail system will thus allow the user to manage greetings and/or messages associated with the given sub-mailbox and greetings and/or messages associated with the general mailbox, but the voice mail server will not allow the user to manage greetings or messages associated with other mailboxes. Further, upon gaining access to manage the general mailbox, the user may create additional sub-mailboxes.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.