System, method, and article of manufacture for locating and communicating with a patron at a hospitality facility

US7801736B1 · kind B1 · utility

Assignee

• WMS GAMING, INC. · US

Inventors

• Arthur R. Halbritter · Rome, US
• Frank J. Riolo · Rome, US
• James R. Lavoie · Voluntown, US
• John Santini · Wakefield, US
• Robert C. Angell · New York, US

Key dates

• Filing date: Oct 13, 2000
• Grant date: Sep 21, 2010
• Expiry date: Nov 9, 2030

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q30/0281
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A system, method, and article of manufacture for locating or communicating with a patron at a hospitality facility includes a server and a plurality of client terminals. The server may receive, from one of the plurality of client terminals, a patron identifier identifying a patron and a location identifier identifying a location in the hospitality facility and storing the location identifier in an account corresponding to the patron identified by the patron identifier. A patron, using a client terminal may send a request for the location of a particular patron to the server. The server retrieves, from an account corresponding to the particular patron, a location identifier for the particular patron and sends a message based on the location identifier for the particular patron.