Rapid business support of insured property using image analysis

US7809587B2 · kind B2 · utility

Assignee

• International Business Machines Corporation · US

Inventors

• Chitra Dorai · Chappaqua, US
• William Francis Jerome · Baldwin Place, US
• Edith H. Stern · Yorktown Heights, US
• Fred S. Winegust · Thornhill, CA

Key dates

• Filing date: May 7, 2004
• Grant date: Oct 5, 2010
• Expiry date: Mar 30, 2028

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q40/08
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A method of providing rapid business support of insured property using image analysis can include the step of receiving at least one digital image of damaged property. Damage can be automatically accessed for insurance purposes based upon the received images. An incident response can be automatically determined based at least in part upon the damage assessment. Incident responses can include, but are not limited to, tendering a claim payoff offer, referring a claim to a human agent, providing repair instructions, and/or arranging for a physical damage assessment of the damaged property.