Progressive refinement model for business processes

US7809597B2 · kind B2 · utility

Assignee

• Siebel Systems, Inc. · US

Inventors

• Manoj Das · Fremont, US
• John Liang · Palo Alto, US
• Peter Lim · Hillsborough, US
• Emanuel Gerald Noik · Santa Clara, US
• Doug Smith · Orinda, US
• Rahim Yaseen · Redwood City, US

Key dates

• Filing date: May 5, 2005
• Grant date: Oct 5, 2010
• Expiry date: Sep 5, 2028

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/067
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

In one embodiment, a method for refining a business process model includes receiving business process data pertaining to a first phase of a business process definition from a first class of users, creating a model of a business process using the business process data received from the first class of users, receiving business process data pertaining to a second phase of the business process definition from a second class of users, and augmenting the model of the business process based on the business process data received from the second class of users. The method further includes iteratively refining the model of the business process in response to input provided by the first class of users and/or the second class of users.