Method and system for supplying a number of service providers with technical service devices
US7831458B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Apr 8, 2004 |
| Grant date | Nov 9, 2010 |
| Priority date | — |
| Expiry date | Mar 9, 2028 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/10
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A method for supplying a number of service providers with technical service devices makes is possible to reduce the expense incurred by a service provider for supplying its service employees with service devices and simultaneously and to improve the service processes of the service provider and/or its quality of service. According to the invention, a number of service devices are assigned to each of the service providers, and each of the service providers respectively perform services at a number of facility locations that are located at locations different from storage locations for service devices thereof. The inventive method comprises the followings steps: managing the service devices via a device service provider to which the respective number of service devices can be made available by the service providers, with the aid of a data processing system, whereby each of the service providers can access the data processing system, and a delivery of one or more service devices of the service provider to a desired facility location can be requested via the data processing system; delivering the requested service device(s) to the desired facility location via the device service provid…
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.