Methods and systems for assigning multiple tasks

US7840434B2 · kind B2 · utility

Assignee

• AT&T Intellectual Property I, L.P. · US

Inventors

• Robert Ingman · Peachtree City, US
• Gary J. Dennis · Duluth, US
• Charlie Garris · Milledgeville, US
• Oscar J. Primelles · Atlanta, US

Key dates

• Filing date: Oct 29, 2002
• Grant date: Nov 23, 2010
• Expiry date: Feb 9, 2027

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/20
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Methods and systems are disclosed for assigning multiple tasks to a technician. One method allows a user to interface with an Integrated Dispatch System and assign multiple tasks to at least one technician. Each task describes a repair of a telecommunications network. The method displays a graphical user interface on a computer, and the graphical user interface indicates the assignment of the multiple tasks.