Method and apparatus for remote alarm data delivery
US7844677B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 12, 2007 |
| Grant date | Nov 30, 2010 |
| Priority date | — |
| Expiry date | Dec 7, 2027 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/0681
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
In accordance with the teachings of the present invention, a method and apparatus is presented for alerting an operator of a network problem using a variety of contact devices. A server receives notification of a network problem. The server accesses presence information detailing the current location of an operator. The server then uses push technology to transmit alert information to the operator. As such, the alert information may be communicated directly to a client machine used by the operator. In the case where the operator is communicating through a contact device, which communicates with an interactive system, the alert information is forwarded to the interactive system, which communicates with the contact device.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.