Integrated online chat within an income tax preparation product
US7848971B1 · kind B1 · utility
25Cited by
6References
24Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Feb 28, 2006 |
| Grant date | Dec 7, 2010 |
| Priority date | — |
| Expiry date | Apr 22, 2028 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q40/123
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A computer implemented method involves requesting assistance while completing a first page of an online financial document, and engaging in a discussion using a chat window to obtain assistance in completing the online financial document, where the chat window is integrated with the online financial document, and where the chat window is displayed on a same screen as the online financial document.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.