Speech recognition enhanced caller identification
US7852993B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 11, 2003 |
| Grant date | Dec 14, 2010 |
| Priority date | — |
| Expiry date | Jun 13, 2027 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/301
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A process for collecting the identity of a telephone caller is disclosed. In one embodiment, a personalized Context Free Grammar (CFG) is created for each potential call recipient, and is configured to support identification of incoming callers utilizing voice recognition. Each CFG incorporates an indication of high probability callers and probability weights in each CFG are altered accordingly. When a recipient receives a call, the relevant CFG is applied in association with a voice recognition application to enable at least a preliminary identification of the caller. In accordance with another embodiment, the caller confirms identifications. In accordance with one embodiment, standard caller-ID functionality is utilized if possible at least to assist in the caller identification process. In accordance with still another embodiment, voice recognition enhanced caller identification is utilized to provide intelligent call routing functionality.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.