Automatically enforcing change control in operations performed by operational management products
US7853675B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 2, 2007 |
| Grant date | Dec 14, 2010 |
| Priority date | — |
| Expiry date | Oct 13, 2029 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F8/71
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Mechanisms for enforcing change control in operations performed by operational management products (OMPs) are provided. The mechanisms automate the checking of a request-for-change (RFC) state by an OMP when the OMP is installed in an environment where a change management database (CMDB) has been installed and certain resources or operations have been placed under strict change control. The OMPs of the illustrative embodiments require an RFC identifier to be specified when a change operation of the OMP is invoked. The RFC identifier is used by the OMP to access a service management system so that the OMP may determine if the RFC identifier is valid, IT resources are in the correct state, and the change is scheduled to be performed at the current time. If these checks are passed, then the change operation associated with the RFC is permitted to occur.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.