Method and system for informing a vehicle telematics user of a connection status
US7856297B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 17, 2006 |
| Grant date | Dec 21, 2010 |
| Priority date | — |
| Expiry date | Oct 21, 2029 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/51
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method for informing an in-vehicle telematics unit user of a connection status generally includes establishing a connection between the telematics unit and a call center, and initiating communication between the user and a call center service advisor. Next, the communication may be temporarily suspended while maintaining the connection. A connection status signal informing the user of the status of the connection is transmitted from the call center to the telematics unit during the temporary suspension in communication. After the signal is transmitted, the communication between the user and the call center service advisor is ultimately restored.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.