Collaborative troubleshooting computer systems using fault tree analysis
US7856575B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 26, 2007 |
| Grant date | Dec 21, 2010 |
| Priority date | — |
| Expiry date | Nov 29, 2028 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/0748
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Embodiments of the invention provide techniques for troubleshooting of computer systems using a fault tree analysis. In one embodiment, data parameters describing a status of a system may be monitored to determine the existence of a fault. In the event of a fault, fault tree analysis metadata may be evaluated to attempt to determine a root cause of the fault. If a root cause can be automatically determined, it may be presented to a user in a troubleshooting console, or may be used to trigger an automated corrective action. Alternatively, if a root cause cannot be automatically determined, the user may be presented with additional fault tree analysis metadata and any relevant data parameters in the troubleshooting console, so that the user may determine the root cause of the fault event.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.