System, method for deploying computing infrastructure, and method for identifying customers at risk of revenue change

US7870047B2 · kind B2 · utility

Assignee

• International Business Machines Corporation · US

Inventors

• Aleksandra Mojsilovic · New York, US
• Bonnie K. Ray · Nyack, US
• Craig F. Schreiber · Mount Kisco, US
• Valerie C. Wiggins · Hopewell Junction, US

Key dates

• Filing date: Sep 17, 2004
• Grant date: Jan 11, 2011
• Expiry date: Sep 13, 2027

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q40/06
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A system (and method, and method for deploying computing infrastructure) for identifying a customer at risk of revenue change (e.g., revenue loss or revenue gain) including computing a risk score based on a plurality of risk factors associated with the customer.