Systems and methods for providing communication services to guests at a hospitality facility

US7882033B2 · kind B2 · utility

Assignee

• Oneida Indian Nation · US

Inventors

• Arthur R. Halbritter · Rome, US
• Frank J. Riolo · Rome, US
• Craig A. Clark · Hillsboro, US
• Susan Kesel · Oneida, US
• Robert C. Angell · New York, US
• Edward Hole · Portsmouth, US

Key dates

• Filing date: Jun 27, 2006
• Grant date: Feb 1, 2011
• Expiry date: Oct 16, 2028

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q30/0281
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Systems and methods consistent with the present invention allow guests at a hospitality facility to communicate via VoIP from a remote terminal. For example, guests at a client terminal can place and receive phone calls, experience content, and receive targeted messages while continuing to play games at the client terminal. Based on the stored guest preference information, hospitality facility operators can selectively target information to each guest.