Method and system for biasing suggested rooms and/or resource search results based on user behavior related to rescheduling and/or cancelling existing reservations
US7885845B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 23, 2007 |
| Grant date | Feb 8, 2011 |
| Priority date | — |
| Expiry date | Jan 20, 2029 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/1093
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A system for biasing suggested room and/or resource search results based on user behavior related to rescheduling and/or canceling existing resource reservations. The system uses historical data, statistical analysis, and heuristics to generate suggestions as to which users may be willing and/or able to give up their existing resource reservations for a particular time slot. By monitoring which users reschedule and/or cancel existing reservations, and how often they do so, the system is able to provide a user in need of a previously reserved room/resource with a prioritized list indicating which other users with existing resource reservations during the desired time slot are relatively more likely to cancel their reservations, and/or to transfer their reservations to the scheduling user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.