Self-optimization and self-healing of voice quality problems utilizing service oriented architecture
US7903579B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 26, 2008 |
| Grant date | Mar 8, 2011 |
| Priority date | — |
| Expiry date | Feb 27, 2029 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L65/80
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method and system for automatically resolving a voice transmission problem in real time in a communication system. Service oriented architecture (SOA)-based reporter services report voice transmission characteristic measurements. An enterprise service bus aggregates the measurements into a combination of measurements. An analyzer that is a SOA service provider determines that the combination of measurements indicates a voice transmission problem. The voice transmission problem determination includes identifying a match between the combination of measurements and a pattern of predefined conditions stored in a database. The database associates the pattern with one or more corrective actions. Using the database, the analyzer identifies the one or more corrective actions that are associated with the pattern of predefined conditions. SOA-based fixer services execute the corrective action(s) to resolve the voice transmission problem. As new voice transmission problems become known, the system expands to add reporting services and fixer services.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.