Method and apparatus for unified communication management via instant messaging
US7903796B1 · kind B1 · utility
24Cited by
250References
18Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Feb 27, 2002 |
| Grant date | Mar 8, 2011 |
| Priority date | — |
| Expiry date | Feb 27, 2022 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L12/66
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Methods and apparatus for a unified communications manager via instant messaging are provided. In particular, a user may interface with a user service center to use applications via an instant messaging service to manage various aspects of their communications such as their phone calls, voice mail, email, and instant messages. A user may also manage their contact information and profile, such as rules for how calls are forwarded to the user. Thus, a user is provided a unified communications manager to implement rules and conditions across a wide variety of devices and networks.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.