Personalized directory services for web routing

US7917527B1 · kind B1 · utility

Assignee

• AT&T Intellectual Property I, L.P. · US

Inventors

• Mazin Gilbert · Hackettstown, US
• Gerald Karam · Morristown, US
• Karrie Hanson · Westfield, US
• Giuseppe Di Fabbrizio · Brookline, US

Key dates

• Filing date: Sep 30, 2005
• Grant date: Mar 29, 2011
• Expiry date: Jun 12, 2028

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/10
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A system for personalizing communication between origination devices and destination devices based on intelligent information searches and retrievals of historical interaction data on networks includes a user module adapted to displaying information to the origination device for identifying individuals or groups of individuals and historical interaction data. The system includes a processing module adapted to query a server system in response to commands from a user of the origination device. The query requests historical interaction data relating to the individual or group of individuals and can identify the individual or group using the historical interaction data from the server system. An information receipt and display module displays historical interaction data received from the server system, including the specifically requested historical interaction data. A communication module connects the origination device to the destination device using the information data from the server system.