System and method for leveraging end-users' preferences for efficient communications
US7921193B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 16, 2004 |
| Grant date | Apr 5, 2011 |
| Priority date | — |
| Expiry date | Feb 3, 2030 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/306
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A presence server is described herein that implements a method which processes and integrates a presence watcher's communication preferences and a presentity's communication preferences and then distributes the integrated communication preferences along with the presentity's presence information so that the presence watcher can use this information to make a decision on how to contact the presentity. In this way, the presence watcher can achieve promoted communication satisfaction because they know now if they can contact the presentity using their preferred language/device (media type)/security mode (protocol). This enhancement of the communication satisfaction is possible because the integrated communication preferences provided to a presence watcher reflects not only the presentity's communication preferences but also the presence watcher's communication preferences.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.