Cash dispensing automated banking machine diagnostic system and method

US7926712B2 · kind B2 · utility

Assignee

• Diebold Self-Service Systems · US

Inventors

• Mark R. Schlabach · Massillon, US
• James Meek · Canton, US
• Damon J. Blackford · Akron, US
• Robert W. Barnett · Louisville, US
• Joseph P. Newman · North Royalton, US
• Paul Mercina · North Canton, US
• Steven Shepley · Uniontown, US
• Glenda Griswold · North Canton, US
• Christyan Moauro · Canton, US
• Nick Billett · Massillon, US

Key dates

• Filing date: Jun 21, 2010
• Grant date: Apr 19, 2011
• Expiry date: Jun 21, 2030

Classification

• Technology area (CPC G): Physics
• CPC primary: G07F19/207
• WIPO field: Control
• WIPO sector: Instruments

Abstract

An automated banking machine includes a cash dispenser. Servicing the automated banking machine by on-site servicer is facilitated through use of a portable diagnostic article which can instruct the machine computer to gather machine diagnostic data and then record the gathered machine diagnostic data onto the portable diagnostic article. The gathered diagnostic data recorded on the portable diagnostic article can then be analyzed by an analysis computer. The machine computer can verify that a portable diagnostic article is authorized to instruct the machine based on obtaining a secret code from the portable diagnostic article.