Methods and systems for prioritized servicing or maintenance of networked printers
US7949740B2 · kind B2 · utility
17Cited by
5References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Apr 4, 2007 |
| Grant date | May 24, 2011 |
| Priority date | — |
| Expiry date | Sep 17, 2029 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/0733
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Methods and systems are presented for prioritizing service or maintenance of networked printers based on affinities between printers and users determined from job tracking data so that printers shared by large numbers of users or high volume printers used by only one or a few users can be serviced or maintained before other printers to provide overall printer support while mitigating user disruption due to unavailable printers.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.