ATM that places front customer interface in communication with rear servicer interface

US7950574B1 · kind B1 · utility

Assignee

• Diebold Self-Service Systems, Division of Diebold, Incorporated · US

Inventors

• Natarajan Ramachandran · Uniontown, US
• Jeffrey A. Hill · Canton, US
• James Booth · Cary, US
• Pedro Tula · North Canton, US
• Paul Mercina · North Canton, US

Key dates

• Filing date: Jan 26, 2010
• Grant date: May 31, 2011
• Expiry date: Jan 26, 2030

Classification

• Technology area (CPC G): Physics
• CPC primary: G07F19/20
• WIPO field: Control
• WIPO sector: Instruments

Abstract

An automatic banking machine operates responsive to data read from data bearing records to cause financial transfers. The machine includes a card reader that reads data corresponding to financial accounts from user cards and carries out transactions related to the accounts. The machine includes a camera, a microphone, and the card reader at a customer interface located at the front of the machine. A servicer display device is at a servicer interface located at the rear of the machine. The customer interface and the servicer interface can be placed in audio/visual communication. Although a first servicer located at the customer interface may not be directly visible to a second servicer located at the servicer interface, they are still able to communicate through the customer interface and servicer interface during machine servicing.