Patent · US Expired

Measuring a page-specific subjective user reaction concerning each of multiple web pages of a website

US7970887B2 · kind B2 · utility

5Cited by
38References
30Claims
0Family size

Assignee

Inventors

Key dates

Filing dateMay 1, 2002
Grant dateJun 28, 2011
Priority date
Expiry dateMar 31, 2023

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q30/0242
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

A system for measuring user feedback concerning a particular web page of a website includes a first icon. The first icon is viewable on the particular web page independent of input from a user subsequent to the user accessing the particular web page. The first icon solicits user feedback concerning the particular web page as a whole from the user independent of input from the user subsequent to the user accessing the particular web page. The first icon receives user input indicating a desire to provide user feedback concerning the particular web page as a whole, and the user input causes a second icon to become viewable on the particular web page for providing the user feedback concerning the particular web page as a whole. Software associated with the second icon receives the user feedback concerning the particular web page as a whole for reporting to a website owner.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.