Method and system for determining a management complexity factor for delivering services in an environment
US7979513B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 30, 2007 |
| Grant date | Jul 12, 2011 |
| Priority date | — |
| Expiry date | Jun 22, 2029 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/14
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Method and system for determining a management complexity factor for an environment, such as an information technology (IT) environment, is disclosed. A management complexity factor represents the needless complexity, inefficiencies and waste in an environment. An IT environment includes different platforms, systems, and components that have an effect on changes and upgrades within the environment. The impact of the changes or upgrades is reduced if the environment has increased coordination, few single points of failure, high information availability, a high level of automation and the like. The management complexity factor is determined by evaluating several metrics according to objective criteria and weighing the metrics according to their importance. Using the management complexity factor, strategies and targets are identified to lower the complexity and inefficiencies within the environment.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.