Call-stack pattern matching for problem resolution within software
US7984334B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 13, 2009 |
| Grant date | Jul 19, 2011 |
| Priority date | — |
| Expiry date | Nov 13, 2029 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/366
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method of diagnosing a fault condition within software can include, responsive to a fault condition within a computing system belonging to an organization, automatically sending call-stack information for the fault condition to a first server within the organization. Within the first server, the call-stack information for the fault condition can be compared with call-stack information from prior fault conditions that occurred within the organization to determine whether the call-stack information for the fault condition matches call-stack information from one of the prior fault conditions. The method further can include sending the call-stack information to a second server for comparison with call-stack information from prior fault conditions that occurred within at least one different organization if the call-stack information for the fault condition does not match.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.