Patent · US Active

Interactive voice response system security

US7986773B2 · kind B2 · utility

6Cited by

4References

22Claims

0Family size

Assignee

Cisco Technology, Inc. · US

Inventors

Soumya Kalahasti · Fremont, US
Parameswaran Kumarasamy · San Jose, US
Prasad Miriyala · San Jose, US

Key dates

Filing date	Aug 29, 2006
Grant date	Jul 26, 2011
Priority date	—
Expiry date	May 26, 2030

Classification

Technology area (CPC H)Electricity
CPC primaryH04M7/0078
WIPO fieldTelecommunications
WIPO sectorElectrical engineering

Abstract

In one embodiment, a method includes initiating an interactive voice response (IVR) session with a user over an IP network, identifying an imminent secure session event, and initiating an encrypted mode for the IVR session.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.