System and method for providing autosupport for a security system
US7992055B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 7, 2008 |
| Grant date | Aug 2, 2011 |
| Priority date | — |
| Expiry date | Jul 18, 2029 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F21/554
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system and method for providing autosupport functionality to a security system is provided. An event generator generates an event and passes the newly generated event to a system log (syslog) module and marks the event as being associated with an autosupport facility. The syslog module then forwards the new event to an event router, which determines that the new event is associated with the autosupport facility and should be forwarded to an autosupport daemon. The autosupport daemon examines the current state of its queue and determines whether a free slot exists for the newly received event notification. Should no free slot exist, the autosupport daemon logs the event with no further action being performed. However, should a free slot exist, the autosupport daemon initiates a child process to notify a pre-configured set of recipients of the event.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.