System and method for calibrating and extrapolating management-inherent complexity metrics and human-perceived complexity metrics of information technology management

US8001068B2 · kind B2 · utility

Assignee

• International Business Machines Corporation · US

Inventors

• Yixin Diao · White Plains, US
• Robert Filepp · Westport, US
• Robert D. Kearney · Yorktown Heights, US
• Alexander Keller · Ulm, DE

Key dates

• Filing date: Jun 5, 2006
• Grant date: Aug 16, 2011
• Expiry date: Jun 16, 2030

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/06395
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

The invention broadly and generally provides a method for calibrating the relationship between management-inherent complexity metrics deriving from the management structure and human perceived complexity of information technology management comprising: (a) obtaining a set of management-inherent complexity metrics; (b) obtaining a set of human-perceived complexity metrics; (c) constructing a control model identifying a set of dominant indicators selected from the aforesaid set of management-inherent complexity metrics; (d) establishing a value model mapping from the aforesaid set of dominant indicators to the aforesaid set of human-perceived complexity metrics.