Method for personalization of a service
US8005680B2 · kind B2 · utility
69Cited by
6References
39Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Nov 21, 2006 |
| Grant date | Aug 23, 2011 |
| Priority date | — |
| Expiry date | Apr 1, 2030 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2250/74
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Method for building a multimodal business channel between users, service providers and network operators. The service provided to the users is personalized with a user's profile derived from language and speech models delivered by a speech recognition system. The language and speech models are synchronized with user dependent language models stored in a central platform made accessible to various value added service providers. They may also be copied into various devices of the user. Natural language processing algorithms may be used for extracting topics from user's dialogues.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.