Testing and quality assurance of interactive voice response (IVR) applications
US8009811B2 · kind B2 · utility
13Cited by
8References
19Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Nov 10, 2006 |
| Grant date | Aug 30, 2011 |
| Priority date | — |
| Expiry date | Jun 30, 2030 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/4936
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system receives a condition for an interactive voice response (IVR) application, automatically tests the IVR application based on the received condition, and generates a test result based on the automatic testing of the IVR application.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.