Interactive pre-programmed voice response system
US8019056B2 · kind B2 · utility
9Cited by
22References
26Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jul 3, 2001 |
| Grant date | Sep 13, 2011 |
| Priority date | — |
| Expiry date | Mar 6, 2030 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/4581
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
As apparatus for responding silently to incoming calls in a communication system. Such an apparatus provides the capability to respond to incoming calls in the communication system which could be, for example, a telephone system, for those cases necessitating minimal disruptions such as wherein the telephone user receiving the call is in a meeting or other group situation. With the system disclosed herein, the telephone user can respond to the caller immediately with pre-recorded responses. Special responses can be pre-recorder for special situations or special callers.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.