Systems and methods for generating and testing interactive voice response applications
US8019057B2 · kind B2 · utility
8Cited by
34References
25Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Dec 21, 2005 |
| Grant date | Sep 13, 2011 |
| Priority date | — |
| Expiry date | Jul 13, 2030 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/24
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method for testing an interactive voice response application may include storing a number of files associated with interactive voice response applications. The method may also include receiving a selection from a user, where the selection corresponds to a first one of the files. The files may include a number of prompts and may be stored in a first format. The method may further include accessing the first file and generating a second file based on the first file, where the second file includes links to audio files associated with the prompts and is stored in a second format.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.