Enforcing rule selection on user inboxes

US8024283B2 · kind B2 · utility

Assignee

• International Business Machines Corporation · US

Inventors

• Sean Callanan · Dublin, IE
• Al Chakra · Cary, US
• Sonya Purcell · Cashel, IE
• Hugh Smyth · Dublin, IE

Key dates

• Filing date: Oct 7, 2010
• Grant date: Sep 20, 2011
• Expiry date: Oct 7, 2030

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/107
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Rule selection is enforced on user email inboxes using an inbox monitor and administrative rules at an email server. The inbox monitor includes a first agent for identifying inactive user inboxes from email messages stored at the email database, and a second agent for identifying, from the inactive user inboxes identified by the first agent, user inboxes without appropriate user rules activated. For each user inbox identified by the second agent, administrative rules are applied to the user inbox if the user inbox has been inactive for at least a predetermined period of time. If the user inbox has not been inactive for at least the predetermined period of time, a notification message is sent to a user associated with the user inbox. The notification message informs the user that administrative rules will be applied to the user inbox if appropriate user rules are not activated.